When will my order get sent?
Your order will be dispatched either the same day or the next day following your order. Depending on the time that your order is placed. This excludes weekends and public holidays.
Delivery Times
Depending on your location, delivery can take anywhere from 2-5 business days to arrive. However we can’t be held responsible for any delays out of our control or with the courier.
Tracking
We’ll send you a tracking number in your delivery confirmation email once your order has left the AOB. You will receive this from our selected courier.
Delivery Locations
Currently we are only shipping to addresses within Australia.
Identification and Responsible Service of Alcohol
AOB supports the responsible consumption of alcohol including moderation and legal age requirements. Just like a pub the delivery driver may ask for ID or refuse delivery if you appear intoxicated.
Incorrect order
If you’ve accidentally ordered the wrong thing or your order is damaged or faulty, please get in touch with us as soon as possible so we can resolve things quickly. You will be able to return the item at your expense and a refund or exchange can be offered upon the safe return of your original order.
My order didnt arrive
First thing for you to do it to check your tracking number that was sent to you. If you still have questions please get in touch with us. A refund will only be offered if in fact your order was lost or never arrived at the shipping address supplied by you.
If your order arrived but is damaged in anyway, please make sure you take a photo and contact us as soon as the package arrives and we will assist you.
Please contact us at hello@aob.au before returning ANY order.
We acknowledge the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging. We celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.
Just a small formality before we let you in… Please confirm you are over 18 years of age and you can continue on your way.